My game keeps freezing.

There are several things that will influence the game's performance. To ensure the app runs smoothly please:Try to restart your device and r...

My game keeps crashing.

We highly suggest you:1. Restart your device and reopen the game.2. Update your game to the latest version. 3. Make sure your device's opera...

Why is my game not loading?

If you're having a loading issue while playing, follow these steps:Make sure you're connected to a network and your connection is stable. If...

My device heats up quickly while playing the game.

Most devices (especially high-performance ones) heat up while running resource-intensive games or apps. And there are a number of things you...

How do I disable notifications?

For iOS devices: Open Settings and go to Notifications.Find the game in the application list and select it. Turn of...