How can I purchase gems and packages?

To purchase gems and packages, you need to visit the game Shop.Tap on the Shop icon at the bottom right corner of the home screen.Select the...

My purchase didn't show up in the game.

We can help you immediately if you did not receive the items that you ...

I can’t make purchases.

The issue may be caused by one of the following:Unstable network connection. It must be stable in order to process purchases, so we recommen...

Where can I find my purchase history?

Purchase history in Google Play：Open the Play Store app on your mobile device.At the top right, tap your profile icon.Tap Payments & sub...

How can I cancel a purchase and get a refund?

All purchases in the game are processed by the application store you downloaded the game from. To claim a refund, you'll need to the contact...

Where do in-app purchases get processed?

The purchase you made will be processed by the application store that you downloaded the game from (for example, Google Play or App Store).Y...