All purchases in the game are processed by the application store you downloaded the game from. To claim a refund, you'll need to the contact customer support at the store.

How to request a refund on Google Play

  1. If It’s less than 48 hours since your purchase, you can request a refund through Google Play.
  2. You’ll usually get a decision within 1 business day but it can take up to 4 business days.

How to request a refund on iOS

  1. Sign into reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.