Under the General Data Protection Regulation, you have the right to have all of your personal or your children's data used in our application and our partners' services (purchase payments, in-app ad views, etc.) deleted. Please keep in mind that should you decide to delete the data, the user account will be deleted and will not be restorable. However, it will be possible to start the game over from Level 1.
iOS:
1. Go to the in-game Settings and tap Help and Support.
2. Tap Contact Us in the upper-right corner.
4. In the pop-up window, write your request to have your personal data or data received from third parties/platforms completely deleted and submit it.
5. You may be offered to read several articles. If this happens, then you need to select I still have questions.
6. Select Remaining categories, then Personal data and progress deletion.
7. Confirm your request again and answer a few questions about your game to confirm your identity. After that, a support agent will contact you to check your answers and finally confirm the deletion of the data.
1. Go to the in-game Settings and tap Help and Support.
2. Tap Contact Us in the upper-right corner.
4. In the pop-up window, write your request to have your personal data or data received from third parties/platforms completely deleted and submit it.
5. You may be offered to read several articles. If this happens, then you need to select I still have questions.
6. Select Remaining categories, then Personal data and progress deletion.
7. Confirm your request again and answer a few questions about your game to confirm your identity. After that, a support agent will contact you to check your answers and finally confirm the deletion of the data.