If you're having a loading issue while playing, follow these steps:
- Make sure you're connected to a network and your connection is stable. If you're using Wi-Fi, try switching to 4G/5G/LTE.
- Make sure your game is updated to the latest version. With each update, we make sure the previous bugs found in the older versions are getting fixed.
Check the game updates:
If the problem persists, please contact our customer support with the following info:
- When does the game become slow (e.g. after launch, during a specific level)?
- When did it first occur (after updating the game, etc.)？